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How To Resolve N-Power Payment Issues
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How To Resolve N-Power Payment Issues

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Most existing beneficiaries are really finding it difficult to solve their N-Power payment issues.

If you are among those looking for a way to get rid of this problem, no need to worry because this article is for you. Here is the good news, the N-Power scheme has finally released full details on how volunteers can solve payment issues.

npower payment issues

How To Solve N-Power Payment Issues

The N-Power scheme has listed some guidelines on how affected volunteers can resolve their N-Power payment issues.

Provide evidence such as:

  • Age certificate
  • Proof of NYSC certificate
  • Link your BVN

N-Power Payment Issues

Below are the reasons why most beneficiaries are having issues with their payment payments.

Payment on hold

Volunteers who are absent from their place of posting when visits were made have their payment on hold. The affected volunteer should beyond reasonable doubt prove the reason for their absence.

Absent

These are volunteers who missed the physical verification procedure. They are to provide the following evidence: Prove of age certificate between 18-35 (35 as of 2016). Prove of NYSC certificate. Proof of degree certificate from a recognised tertiary education, and posting letter. Affidavits sworn after March 2017 are not eligible. NCE holders should have their NYSC certificate.

Disqualified

These are volunteers who were disqualified from N-power because they did not meet the necessary criteria (age, employment etc) or their documents were inconsistent. They are to provide the following evidence.

Proof of age certificate between 18-35 (35 as of 2016). Proof of NYSC certificate, proof of degree certificate/statement of result from a recognised tertiary education. Posting letter. Affidavits sworn after March 2017 are not eligible.

Account with unmatched BVN

Volunteers who have BVN on their profile, which is not linked to the account number provided, should report to the bank and link the BVN with the provided account number or provide or provide an account number that is linked with the BVN.

Account Non-Nuban

Volunteers who have issues with the account number provided to N-Power need to go to the bank and rectify their issues and revert with a BVN slip.

Name unmatched

Volunteers whose name on their NPVN portal is not the same, as the name on the BVN slip should revert with a BVN slip.

BVN not exist

Volunteers whose remark reads “BVN does not exist” provided a wrong/non-existing BVN on their profile, such volunteers are requested to get to their banks to get a BVN slip and revert back to us.”

With the above-listed reasons, volunteers can now solve their N-Power payment issues and update their profile easily.

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