CornerStone Staffing Graduate Internship Recruitment 2018 – In this post, you will get the latest updates, requirements, qualification and how to apply for CornerStone Staffing Graduate Internship Recruitment 2018 for free.
CornerStone Staffing – Our client, a big player in the FMCG Industry, is recruiting suitably qualified candidates to fill the position below:
Job Position: Customer Service Intern
Job Location: Lagos
Slot: 100
Job Description
- This is a 6-month paid learning experience with the team of passionate, fun and energetic people who save the day for 150 million customers one call at a time.
Job Responsibilities
- Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Handle dissatisfied customers in a polite and professional fashion.
- Work with customer service manager to ensure proper customer service is being delivered.
- Identify and assess customers’ needs to achieve satisfaction.
- Track and follow-up all customer requests in a timely manner.
- Compile reports on overall customer satisfaction.
- Identify and assess customers’ needs to achieve satisfaction.
- Track and follow-up all customer requests in a timely manner.
- Compile reports on overall customer satisfaction.
- Deliver prompt and professional solutions for customer inquires via phone, email, on-line chat and one-one communication etc.
- Must effectively manage different communication channels:resolve customer complaints via all available phone, email.
- Direct or route customer calls to appropriate personnel for assistance.
Knowledge, Skills, and Experience
- Self-motivated and able to work independently and in team environments
- Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook
- Ability to multi-task and manage several projects simultaneously
- Minimum BSC /HND required in any field. 3 years relevant experience
- Computer skills including the ability to spreadsheet and word-processing programs at a basic proficient level
- Effective communication and interpersonal skills (both written and verbal)
- Exceptional customer service and follow up skills.
Job Position: Graduate Internship Programme
Job Location: Lagos
Job Description
The internship program is designed to provide real-world experience that is directly related to your academic discipline and career goals and provide you a better understanding of career options for your degree. Components of the program include:
- Tours and exposure to other business areas (e.g., stores, distribution center) to ensure full understanding of the
- company structure and strategy.
- Hands-on experience working as a member of a specific department and team.
- Assigned projects to accelerate learning of key functions/process.
- Cross-functional departmental exposures within the corporate office.
- End of program presentation of project findings, and recommended course of action to executives.
The following internship positions are currently available: Marketing, Sales, Commercial, HR, IT, Supply Chain, Finance, Customer Operations.
Job Requirements
- Recent graduates can be considered/About to complete and/or completed NYSC
- Proficient in word, excel, power point, etc.
- Good written and verbal communication skills.
- Prior internship experience is a plus
- Able to break down and creatively solve problems
- Flexible and adaptable at applying skills to different situations
- Minimum of 2:1
- A passion for retail, and interested in being part of crafting the future of retail.
How to Apply
interested and qualified candidates should Click Here To Apply Online
Deadline Date:
5th May, 2018.
If you need us to help you with more updated information about CornerStone Staffing Graduate Internship Recruitment 2018, kindly provide us your phone number or email Address in the comment box below. Also, feel free to ask any question.
Please, kindly use the Facebook, Twitter, Google+ and WhatsApp share buttons below to help others, thanks.
Wazobia Info Nigeria
Always Serving You Better.